Unable to join my Team, and other account settings.

Questions and Answers : Preferences : Unable to join my Team, and other account settings.
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archeye

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Joined: 18 Sep 19
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Message 166 - Posted: 18 Sep 2019, 8:46:41 UTC

For some reason the search fails to find "TeAm AnandTech"

https://www.teamanandtech.com/

There was one other project that also could not find my team but I was able to add it remotely through the bouncstats.com website.

however boinc@tacc is not yet listed by bouncstats.com so I don't yet have that option.

My team is not new. In fact is is currently rank 18 according to Free-DC stats.
https://stats.free-dc.org/teambycpid/TeAm%20AnandTech

Another point is after adding connecting to boinc@tacc the account name shown is "rituarora" instead of my account name "archeye".

The last point is,
BOINC@TACC: Notice from BOINC
Your current settings do not allow tasks from this project. To fix this, you can change Project Preferences on the project's web site.
When I look at the Project preferences I see all boxes ticked so I don't understand this message.

I am new to this project and would like things set up correctly before starting so have set it to "no new tasks" for now.
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rituarora
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Message 167 - Posted: 18 Sep 2019, 13:55:14 UTC - in response to Message 166.  

Greetings,

Thanks for joining the project and bringing the issues to our notice!

We have been completely puzzled about your hosts (and also other hosts as well) getting attached to a different account ("rituarora") than yours, and we think there is a software bug somewhere. Could you please provide all the steps that you took to attach the host/s so that we can replicate the scenario at our end in order to troubleshoot the issue?

Sorry for all the inconvenience and thanks for joining the project!

Best Regards,
The BOINC@TACC Team
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archeye

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Message 168 - Posted: 18 Sep 2019, 16:15:39 UTC - in response to Message 167.  

Thank you for your prompt reply. Here is the detailed description of my activity when adding TACC.

I have a windows 10 64bit i7 PC, 2 x Nvidia GPUs.

I am using the manager from efmer "Boinctasks 1.78"

All I did to add the project was select add new project, then choose tacc and left the url as given.

put in my email and password and pressed "add project"

this failed as I did not yet have an account.

so I checked the box to add new account and pressed add project.

this failed again as I was too quick to see 2 further entries were needed.

so I gave my username and repeated my password.

This worked ok and the account was created and the project added to the manager.

At this point I checked if it was ok but then I noticed all the issues I reported in my original post.

hope this helps you.
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archeye

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Message 169 - Posted: 19 Sep 2019, 5:26:14 UTC - in response to Message 168.  

I just tried detaching and reattaching to the project and now I have my user name listed in the Boinc manager.

I did this before on a prior day but with no effect.


All that remains now I guess is joining my team but the "find a team" search just cant find it :(


The images below may help you track down this bug.





btw. I confirm this is not my CPID.
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Questions and Answers : Preferences : Unable to join my Team, and other account settings.